How to change subscription pricing to existing subscribers (Stripe)

There are 2 ways to update subscription pricing in Stripe

  1. Manually update each subscriber and their plans in Stripe (see below)
  2. Using our automated system to bulk update. This requires some coordination and is staged to ensure a successful migration. Get in touch if you are interested.

Here's how to manually update pricing in Leaky Paywall and Stripe for existing customers.

  1. Create a new subscription level in Leaky Paywall that includes your new pricing
  2. Copy the direct subscription level link and proceed to check out for that new level as if you were a new subscriber. Do not pay on step 2!
  3. Next, head over to Stripe and go Products -> select new product with new pricing that we generated in step 2
  4. Copy the API ID and save it as we'll need to come back to this later.
  5. Find a customer that you'd like to change pricing for.
  6. Add the new product that we created to the account.
  7. Be sure to delete the existing product that contains the old pricing.
  8. Next, if you want the pricing to start on the next billing cycle, turn off the prorate option.
  9. Now, we need to copy the API ID from step 4 over to Leaky Paywall for the customer in question
  10. In addition, make sure to make the subscription level to the new level.

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