FAQs

Question: How do I start setting up Flowletter?

Answer: We will import your email list into flowletter and create one or two lightly branded newsletter templates based on your current template. We will guide you step-by-step on how to use the system.

Question: Is it possible to customize the layout and branding to match my website?
Answer: Absolutely. Flowletter offers a drag-and-drop editor where you can add your logo, set brand colors, and modify layout elements. You can also use custom CSS for more advanced design control.

Question: How does Flowletter handle subscription-based content access?
Answer: It integrates with Leaky Paywall so subscribers get logged in at the right subscription level when clicking any link in your newsletter. This removes the need to log in to your website.

Question: Can I segment my audience by interests or subscription levels?
Answer: Yes. You can create segments by tier, interests, or engagement metrics (like opens and clicks). Each subscriber receives newsletters relevant to their preferences, boosting engagement and retention.

Question: What kind of analytics and reporting does Flowletter provide?
Answer: It tracks deliverability, opens, clicks, and unsubscribes. You can filter reports by date, campaign type, or segment, and integrate with Google Analytics for deeper insights.

Question: How do I troubleshoot deliverability issues?
Answer: First, verify that your domain is authenticated (SPF, DKIM, and DMARC). Next, check for spam-triggering words in your email copy. If issues persist, contact flowletter support or consider a dedicated IP.

Question: Is there an automated workflow for onboarding new subscribers?
Answer: Yes. You can set up a welcome email sequence that introduces new subscribers to your content or membership benefits over the first several days or weeks of their subscription.

Question: How does billing work for flowletter?
Answer: Pricing is based on monthly email volume.